Overview

This Privacy Policy describes how Reformic OÜ ("we", "our", "us"), a private limited company registered in Estonia, collects, uses, and protects information in connection with our mobile applications and related services.

By using our applications, you agree to the collection and use of information as described in this policy. We are committed to protecting your privacy and handling your data responsibly.

Data We Collect

Depending on the application, we may collect the following categories of data:

  • Account information — email address, authentication identifiers
  • User-generated content — text entries, voice recordings, and any content you submit
  • Usage data — app interactions, feature usage, session metadata
  • Device information — device type, operating system, app version
  • Payment information — subscription status (payment details are handled by third-party processors and not stored by us)

We do not collect data we do not need. We do not sell your data to third parties.

How We Use Your Data

We use collected information to:

  • Provide and operate our applications and services
  • Process AI analysis of content you submit (where applicable)
  • Manage subscriptions and process payments
  • Respond to support requests
  • Improve application functionality and user experience
  • Comply with applicable legal obligations

Third-Party Services

Our applications may use third-party services to deliver functionality. These include, but are not limited to:

  • Firebase (Google) — authentication and infrastructure
  • RevenueCat — subscription and payment management
  • Stripe — payment processing for web-based subscriptions
  • AI / LLM providers — for processing and responding to user content
  • Telegram — for bot-based interfaces where applicable

Each third-party service operates under its own privacy policy. We select providers with appropriate data handling commitments.

Data Storage & Security

Your data is stored on secure infrastructure. We apply technical and organisational measures to protect data against unauthorised access, alteration, or destruction. No method of transmission over the internet is 100% secure; we take reasonable precautions but cannot guarantee absolute security.

Data may be processed and stored in countries outside your country of residence, including within the European Economic Area and in countries where our service providers operate.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Upon account deletion, we will remove your personal data within a reasonable timeframe, except where retention is required by law.

Your Rights (GDPR)

As a company registered in Estonia and operating within the European Union, we are subject to the General Data Protection Regulation (GDPR). You have the following rights regarding your personal data:

  • Right of access — request a copy of your personal data
  • Right to rectification — correct inaccurate or incomplete data
  • Right to erasure — request deletion of your data
  • Right to restriction — limit how we process your data
  • Right to data portability — receive your data in a portable format
  • Right to object — object to specific types of processing

To exercise any of these rights, contact us at reformic.est@gmail.com. We will respond within 30 days.

Children's Privacy

Our applications are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the application or by email where appropriate. The date at the top of this page indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions, requests, or complaints, contact:

  • Company — Reformic OÜ
  • Emailreformic.est@gmail.com
  • Address — Parnu mnt 139e/2, 11317 Tallinn, Harju maakond, Estonia

If you are not satisfied with our response, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at www.aki.ee.